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Help centre

Guides for the work you actually do.

Start here for setup and day-to-day questions. Each topic maps to a module that exists in the application, and anything not covered here is one short email away.

  • Setup and first-period guidance
  • Module-by-module topics
  • Filter the list below

Topics

Browse by topic.

Type a word to narrow the list — for example invoice, payroll, tax, backup or user.

Getting started

Company, financial year and first period, then opening balances before anything new is posted.

How onboarding works

Chart of accounts and vouchers

Accounts, groups and voucher types, and how approval rules change what happens when an entry is saved.

Accounting module

Invoicing and receivables

Quotations through to invoices, applying customer payments, and chasing overdue balances.

Invoicing module

Banking and reconciliation

Statement import, categorisation rules, suggested matches and clearing a reconciliation period.

Banking detail

Purchases and payables

Purchase orders, bills, suppliers, expense claims and the payables aging produced from them.

Purchases detail

Inventory

Setting an item’s costing method, recording movements, and reading valuation from the cost layers.

Inventory module

Payroll

Employee records, allowances and deductions, running payroll and reviewing the period.

Payroll module

Fixed assets

Adding assets, choosing a depreciation method and reviewing each depreciation run.

Fixed assets module

Reports and statements

Which statement answers which question, and what the comparative and consolidated views include.

Reporting module

Users, roles and approvals

Creating users, granting module permissions, requiring two-factor sign-in and setting approvals.

Security detail

Licensing and activation

How a licence key activates your deployment, where licence state is shown, and renewal.

Licensing explained

Importing data

What the Excel import accepts (.xlsx and .xls, up to 10 MB) and how to prepare accounts and balances.

Contact sales

Backups and restore

Where backup administration lives, what each run records, and the checks worth doing before a restore.

Security detail

First week

A sensible order for the first week.

Doing these in order avoids the two problems that cause most rework: postings made before the chart of accounts is settled, and opening balances entered twice.

  1. Company, year and period

    Set up the company details, the financial year and the accounting period you are going live in.

  2. Chart of accounts

    Agree the account structure and groups first — the reports inherit their shape from it.

  3. Opening balances

    Bring balances in against the period you are going live in, and reconcile them to your previous system.

  4. Users and permissions

    Create the users, grant each one the module permissions they need, and require two-factor sign-in.

  5. Bank and documents

    Import bank data, then raise invoices and enter purchases in the live system from that point forward.

Next step

See it against your own books.

Tell us how your books are kept today and we will show the modules that match — accounting, invoicing, banking, inventory, payroll, fixed assets and reporting.